DIPLOMA IN HOSPITALITY SERVICES


Awarded by DIMENSIONS International College

Full-Time/Part-Time
Overview

Join us at the School of Hospitality as we bring together the best of both worlds in hospitality and food and beverage. Our Diploma in Hospitality Services is designed to prepare students to work in hospitality and food & beverage industries by providing them with the essential knowledge and developing their practical skills in respect of hospitality services and F&B operations through both institutional and internship training. Upon completion, successful students should be confident of being professional and functioning practitioners in relevant areas of employment.

Upon successful completion of the course, including the Industrial Attachment module, students will be awarded the Diploma in Hospitality Services by DIMENSIONS International College.

The programme consists of two components:

I. Theory and practical lessons conducted at DIMENSIONS International College (6 months).
II. Industrial Attachment (IA)*. Students will be trained at hotels, resorts, country clubs or restaurants (6 months).

Objective

To prepare students to work in hospitality and food & beverage industries by providing them with the essential knowledge and developing their practical skills in respect of hospitality services and F&B operations.

Designed for

  • Those who seek opportunities to explore a range of guest services in the hospitality industry
  • Aspiring professionals who are keen to work in the food and beverage sector, including tourism sector, restaurants and bars.
Course Structure

Course Structure

Diploma in Hospitality Services consists of 7 modules.

* Internship / Industrial Attachment (IA) will be arranged for qualified students. Students must satisfy the following pre-qualifying requirements prior to school’s arrangement for their Internship / IA posting:
A. Students must be at least 18 years old at the time of the IA posting
B. Complete and pass the practical and theory assessments of your course
C. Achieve at least an attendance rate of 90%
D. Pass the Interview and Screening Test (comprising technical test and performance test)
Note:
  • Internship / IA posting is not guaranteed and will be subject to the approval of relevant passes by the Ministry of Manpower (MOM). No further Internship / IA posting will be arranged if a student withdraws or is terminated from the IA centre.
  • Students who fail to secure an IA will have to successfully complete a Research Project.
  • Qualified students who have secured an Internship / Industrial Attachment (IA) with an organisation will have to successfully complete the IA. Students who withdraw or are terminated from the IA centre will result in a failed IA module. In order for students to graduate from this programme, students are required to retake the module in the form of a Research Project. Students are also required to pay a re-take fee for the module as well as the fee for the extension of the Student’s Pass

Course Outline

  • Outline for Customer Service in Hospitality and Food and Beverage Industries
  • Outline for Hygiene, Safety and Security at Work
  • Outline for Products and Planning
  • Outline for Provide Food and Beverage Services
  • Outline for Cost Control for Food and Beverage Industry
  • Outline for Provide Hospitality Services
  • Outline for Internship / Industrial Attachment*

Scope of Study

Principles, theories and case studies related to hospitality services and food and beverage operations.

Delivery Mode

Lectures, tutorials and practical

Commencement Date/Intakes

To check the dates of Programme Intake for 2018, please click here.
To check the dates of Programme Intake for 2019, please click here.
DIMENSIONS reserves the right to change the intakes at any time without prior notice.

Course Fees

Click to show course fee.

Full-time

1. Application Fee (Non – refundable)

:S$

500.00

2. Tuition Fee

:S$

8,500.00

3. Administrative Fee

:S$

435.00

4. Examination Fee

:S$

600.00

5. Course Material

:S$

400.00

6. Uniform

:S$

200.00

7. Medical Check-Up Fee

:S$

60.00

8. International Student Management Fee

:S$

500.00

9. ICA Processing and Student’s Pass Fee

:S$

120.00

7% GST

:S$

792.05

TOTAL

:S$

12,107.05

Part-time

1. Application Fee (Non – refundable)

:S$

100.00

2. Tuition Fee

:S$

8,500.00

3. Administrative Fee

:S$

400.00

4. Examination Fee

:S$

300.00

5. Course Material

:S$

500.00

6. Uniform

:S$

200.00

7% GST

:S$

700.00

TOTAL

:S$

10,700.00

Miscellaneous Fees:

1. Loss of Student’s Pass (For Student’s Pass holder only)

:S$

278.20

2. Renewal of Student’s Pass (For Student’s Pass holder only)

:S$

128.40

3. Administrative Fees for Extension / Replacement of Student’s Pass (For Student’s Pass holder only)

:S$

535.00

4. Additional Book Fee Per Book

:S$

107.00

5. Appeal for Result Fee Per Module

:S$

160.50

6. Academic Status Certification Fee Per Certification Letter

:S$

53.50

7. Late Payment Fee

:S$

107.00

8. Documents Courier Services Fee Per Delivery

:S$

53.50

9. Re-enrolment Fee

:S$

535.00

10. Course Deferment Fee

:S$

374.50

11. Graduation Ceremony Fee

:S$

Subject to University / DIMENSIONS’ prevailing charges

12. Additional Uniform Fee Per Piece

:S$

53.50

13. Re-assessment Fee Per Module

:S$

214.00

14. Re-take Fee Per Module (excluding IA module)

:S$

1070.00

15. Re-take Fee for Internship / Industrial Attachment (IA)

:S$

3210.00

Note 1: All miscellaneous fees are inclusive of 7% GST.
Note 2: Total course fees paid (except application fee and GST) by students are protected under the Fee Protection Scheme (FPS).
Note 3: All students must sign the Advisory Note to Student before signing the Standard PEI-Student Contract.
Note 4: The Standard PEI-Student Contract must be signed by the student prior to making course fees payments to DIMENSIONS.
Note 5: The course fees shown above are effective from 2nd April 2018. DIMENSIONS reserves the right to make necessary amendments to the course fees without prior notice.

Payment Mode

For more information on Payment Mode, please click here.
For more information on Fee Protection Scheme (FPS), please click here.
For further details, please contact your Admissions Officer at 6334 0600.

Duration

6 months Institutional Training and 6 months Industrial Attachment (IA)*
Maximum allowed period for a student to complete the course is 12 months of Institutional Training

Opportunities for Further Education/Career Pathway

Students can look forward to servicing in these industries:

  • Hotels / Resorts / Restaurants / Cafés
  • Travel and Tourism related jobs
  • Service-oriented industry or
  • General hospitality industries

Notes:
Foreigner’s application for jobs in Singapore is subject to the approval from the Ministry of Manpower of Singapore (MOM). DIMENSIONS DOES NOT GUARANTEE any success rate of approval.

Entry Requirements

Entry Requirements

Academic Level:

Local students GCE ‘O’ level with at least 1 subject pass or other Level 2 qualification.
International students Equivalent to Year 10 from the respective home country of the applicant. 9 years of formal education will be considered if it is equivalent to official completion of High School or secondary education in the country of origin. Other private or foreign qualifications will be assessed on case-by-case basis.

English Proficiency: At least IELTS 5.0 or CAE Level 4 or pass the English Proficiency Test at equivalent level conducted by DIMENSIONS. English proficiency may be considered to have been met and an IELTS score may not be required if applicant possesses a highest qualification where English was the sole medium of instruction.

Assessment & Awards

Class Periods

Full-time

Monday to Friday: 8.30am - 11.30am and/or 12.15pm - 3.15pm and/or 3.30pm - 6.30pm

3 hours per session. All specific programme schedules will be reflected in the timetable.

Part-time

Weekday (Monday to Friday)
Sessions will be held in the evening

and/or

Weekend (Saturday and/or Sunday)
Sessions will be conducted within 9.00am to 6.00pm

3 hours per session. All specific programme schedules will be reflected in the timetable.

Examination Period

End of each module

Assessment Methods

Formative: On-going knowledge and skills evaluation throughout the training period.
Summative: Test / Assignment / Practical performance in varied weighting of each module.

Assessment Grading Criteria

Modules

Assessment Methods (Weighting)

Customer Service in Hospitality and Food and Beverage Industries Test (50%); Practical Performance (50%)
Hygiene, Safety and Security at Work Test (50%); Practical Performance (50%)
Products and Planning Test (50%); Practical Performance (50%)
Provide Food and Beverage Services Practical Performance (100%)
Cost Control for Food and Beverage Industry Test (50%); Assignment (50%)
Provide Hospitality Services Test (50%); Practical Performance (50%)
Internship / Industrial Attachment Practical Performance (100%)

Note:

  • A student who fails with average mark less than 30 is required to retake the module.
  • A student who fails more than half of the total number of modules is required to retake the whole course.

Qualification Award

Diploma in Hospitality Services awarded by DIMENSIONS International College

Graduation Requirements

A “Pass” in all modules, including Internship / Industrial Attachment*. Students who have passed all the theoretical modules under the institutional training but fail in Industrial Attachment/Research Project can only be entitled to the award, Certificate in Hospitality Services.

Teacher – Student Ratio

Average teacher-student ratio is 1:35
Note: The number of students in the classroom is subject to the maximum seating capacity.

Note 1: International Student must achieve at least 90% attendance rate (ICA Requirement).
Note 2: International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement).
Note 3: Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA.
Note 4: In the first week of studies, an induction session will be conducted. The students will be briefed by the Academic Staff on full details of the course including scheme of work, timetable, assessments and grading, assessment and exam dates and venue and many other academic matters.
Note 5: DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy).
Note 6: Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.