Higher Diploma in Hospitality Management


Awarded by DIMENSIONS International College

Full-time / Part-time
Overview

Why Study Hospitality at DIMENSIONS?

Best Private Education Institution Award in Hospitality and Tourism

As a second-time recipient of the prestigious and highly coveted Best Private Education Institution Award in Hospitality and Tourism – JobsCentral Learning Training & Education Development (T.E.D.) Awards (2017/2018), it bears ample testimony to our pedagogical excellence and the remarkable quality in the effective delivery of our Hospitality and Tourism programmes.

DIMENSIONS’ Hospitality and Tourism programmes are officially endorsed by our in-house Hospitality Advisory Board (HAB) that is actively supporting our students’ educational journey through continuously improved syllabus, significant industry inputs, best practices in the industry, and analysis of the future trends. In addition to that, students are richly supported with our bespoke training facilities, such as the bar and restaurant training room as well as guest room to help them develop their practical skills.

Programme Introduction

The key topics covered in the Higher Diploma in Hospitality Management programme range across a whole field of hospitality management studies from financial management to Food and Beverage (F&B) operations, information management to marketing, and rooms division operations to hospitality operations management. A competency-based industrial attachment programme is also integrated as part of the curriculum to provide students with ample hands-on training experience and expose them to multiple facets of the hospitality industry prior to building their employability and entering the workforce.

What Will I Learn?

  • To obtain an in-depth and holistic understanding of the structure and operations of the hospitality industry
  • To cultivate and develop the professional core competencies associated with finance and accounting, information technology, F&B operations, marketing, and customer service for the industry
  • To gain the requisite knowledge, understanding and practical skills to meet the specific needs of the tourism and hospitality industry

At Whom Is This Programme Targeted?

  • GCE A-Level graduates who possess a substantial interest in gaining interdisciplinary perspectives in the aspects of hospitality and tourism
  • Existing hospitality professionals who wish to stay on the cutting edge of knowledge in order to remain competitive in today’s highly skilled workforce
Course Structure

Course Structure

The Higher Diploma in Hospitality Management programme consists of 15 core modules and one (1) optional module (only for articulation into the BA (Hons) in Business Administration – Top-up Degree programme).

Course Outline

  • Outline for The Contemporary Hospitality Industry
  • Outline for Customer Service
  • Outline for Financial Management
  • Outline for Managing Information and Technology
  • Outline for Food and Beverage Operations
  • Outline for Hospitality Operation Management II
  • Outline for Personal and Professional Development
  • Outline for Food and Society
  • Outline for Global Business Environment
  • Outline for Management Accounting
  • Outline for Financial Accounting
  • Outline for Marketing
  • Outline for Organisational Behaviour
  • Outline for Hospitality Operation Management I
  • Outline for Industrial Attachment*
  • Outline for Business Research Methods (Optional Subject – Required for articulation into the BA (Hons) in Business Administration – Top-up Degree programme)

* Internship / Industrial Attachment (IA) will be arranged for qualified students. Students must satisfy the following pre-qualifying requirements prior to the school’s arrangement for their Internship / IA posting:

A. Students must be at least 18 years old at the time of the IA posting
B. Complete all the practical and theory lessons
C. Achieve at least an attendance rate of 90%
D. Pass the Interview and Screening Test (comprising technical test and performance test)

Note:

  • Internship / IA posting is not guaranteed and will be subject to the approval of relevant passes by the Ministry of Manpower (MOM). No further Internship / IA posting will be arranged if a student withdraws or is terminated from the IA centre.
  • Students who fail to secure an IA will have to successfully complete a Research Project.
  • Qualified students who have secured an Internship / Industrial Attachment (IA) with an organisation will have to successfully complete the IA. Students who withdraw or are terminated from the IA centre will result in a failed IA module. In order for students to graduate from this programme, students are required to retake the module in the form of a Research Project. Students are also required to pay a re-take fee for the module as well as the fee for the extension of the Student’s Pass

Scope of Study

This course aims to equip students with the requisite knowledge and skills to embark on a career in hospitality, F&B and the tourism sectors. Upon completion of this curses, successful students will have the developed the essential understanding about hospitality operations and management, including essential financial concepts, IT and customer service skills for the industry.

Delivery Mode

Lectures, tutorials, discussions, research activities and practical work

Commencement Date/Intakes

To check the dates of Programme Intake for 2020, please click here.
DIMENSIONS reserves the right to change the intakes at any time without prior notice.

Course Fees

Click to show course fee.

1. Application Fee (Non – refundable)

:S$

500.00

2. Tuition Fee

:S$

21,800.00

3. Administrative Fee

:S$

735.00

4. Examination Fee

:S$

1,300.00

5. Course Material

:S$

1,400.00

6. Medical Check-Up Fee

:S$

60.00

7. International Student Management Fee

:S$

1,000.00

8. ICA Processing and Student’s Pass Fee

:S$

120.00

7% GST

:S$

1,884.05

Total

:S$

28,799.05

Please click here for more information on the fees which are likely to be incurred during the students’ course of study. Students are expected to pay for the stipulated fee(s) incurred, if necessary.

Note 1: All miscellaneous fees are inclusive of 7% GST.
Note 2: Total course fees paid (except application fee and GST) by students are protected under the Fee Protection Scheme (FPS).
Note 3: All students must sign the Advisory Note to Student before signing the Standard PEI-Student Contract.
Note 4: The Standard PEI-Student Contract must be signed by the student prior to making course fees payments to DIMENSIONS.
Note 5: The course fees shown above are effective from 1st January 2019. DIMENSIONS reserves the right to make necessary amendments to the course fees without prior notice.

Payment Mode

For more information on Payment Mode, please click here.
For more information on Fee Protection Scheme (FPS), please click here.
For further details, please contact your Admissions Officer at 6334 0600.

Duration

14 months of Institutional Training with the schedule and session sequence set according to the Scheme of Work and 6 months of Industrial Attachment*.
Maximum allowed period for a student to complete the course is 28 months excluding the Industrial Attachment (IA)* period.

Maximum Candidature Period

Student is not allowed to retake the course and/or request for a refund in the event if he/she fails to complete the programme within the maximum candidature period.

Opportunities for Further Education/Career Pathway

Graduating with a Higher Diploma in Hospitality Management opens up a wider array of possibilities for further study and future career opportunities in the four (4) distinct segments of the hospitality industry, namely food and beverages, travel and tourism, lodging, and recreation.

Notes:
Foreigner’s application for jobs in Singapore is subject to the approval from the Ministry of Manpower of Singapore (MOM). DIMENSIONS DOES NOT GUARANTEE any success rate of approval.

Entry Requirements

Entry Requirements

Academic Level:

Local students Received a passing grade in at least one (1) GCE A-Level subject or DIMENSIONS’ Foundation Diploma in Business or Hospitality Diploma or other Certificate in Foundation programme (with equivalent entry requirements as Foundation Diploma in Business and subject to approval) or for mature students, they must be at least 30 years of age and possess a minimum of 8 years of work experience in relevant fields.
International students Equivalent to Year 12 from the respective home countries of the applicants.

English Proficiency : An IELTS score of at least 5.5 or DIMENSIONS’ Certificate in Academic English (CAE) Level 4 or passed DIMENSIONS’ English Proficiency Test at an equivalent level or its equivalent. English proficiency may be considered to have been met and an IELTS score may not be required if applicant possesses a highest qualification where English was the sole medium of instruction.

Assessment & Awards

Class Periods

Full-time
Monday to Friday: 8.30am - 11.30am and/or 12.15pm - 3.15pm and/or 3.30pm - 6.30pm

3 hours per session. All specific programme schedules will be reflected in the timetable.

Examination Period

At the end of each semester or course

Assessment Methods

Combination of assignments, examinations and practical performance

Assessment Grading Criteria

Theory Component
A : (80 marks and above)
B : (70 – 79 marks)
C : (60 – 69 marks)
D : (50 – 59 marks)
F : Fail (49 marks and below)

Note:
All students will only be given 2 referral assessments, and no further referral assessment is permitted if they have maximised the number of attempts allowed. If students do not pass the module during the referral assessment attempts, they will not qualify for the full award and will only be eligible to exit the programme with a Diploma only if they pass all 8 modules at Level 4. Alternatively, students can opt to retake the module with the payment of retake fee per module of S$ 1,605.00 (inclusive of 7% GST) to try to achieve the full award.

Assessment Weighting

Modules

Assessment Methods (Weighting)

Marketing

Assignment (70%) Examination (30%)

Customer Service

Assignment (70%) Examination (30%)

Financial Accounting

Assignment (70%) Examination (30%)

Managing Information and Technology

Assignment (70%) Examination (30%)

Food and Beverage Operations

Assignment (70%) Practical Assessment (30%)

Personal and Professional Development

Assignment (70%) Examination (30%)

Food and Society

Assignment (70%) Examination (30%)

Hospitality Operation Management I

Assignment (70%) Practical Assessment (30%)

Management Accounting

Assignment (70%) Examination (30%)

Global Business Environment

Assignment (70%) Examination (30%)

The Contemporary Hospitality Industry

Assignment (70%) Examination (30%)

Organisational Behaviour

Assignment (70%) Examination (30%)

Financial Management

Assignment (70%) Examination (30%)

Hospitality Operation Management II

Assignment (70%) Practical Assessment (30%)

Industrial Attachment

Practical Performance (100%)

Expected Examination Results Release Date

Not more than 3 months after the final assessment

Qualification Award

Higher Diploma in Hospitality Management awarded by DIMENSIONS International College

Graduation Requirements

A “Pass” in all the assessments of all modules including the Industrial Attachment/Research Project

Teacher – Student Ratio

Average teacher-student ratio is 1:35
Note: The number of students in the classroom is subject to the maximum seating capacity.

Note 1: International Student must achieve at least 90% attendance rate (ICA Requirement).
Note 2: International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement).
Note 3: Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA.
Note 4: In the first week of studies, an induction session will be conducted. The students will be briefed by the Academic Staff on full details of the course including scheme of work, timetable, assessments and grading, assessment and exam dates and venue and many other academic matters.
Note 5: DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy).
Note 6: Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.
Note 7: Our courses will be conducted at one of the above registered premises of DIMENSIONS International College.