ADVANCED DIPLOMA IN HOSPITALITY AND F&B SERVICES (8 months)
Awarded by DIMENSIONS International College
Why Study Hospitality and F&B Services at DIMENSIONS?
Best Private Education Institution Award in Hospitality and Tourism
As a second-time recipient of the prestigious and highly coveted Best Private Education Institution Award in Hospitality and Tourism – JobsCentral Learning Training & Education Development (T.E.D.) Awards (2017 and 2018), it bears ample testimony to our pedagogical excellence and the remarkable quality in the effective delivery of our Hospitality and Tourism programmes.
DIMENSIONS’ Hospitality and Tourism programmes are officially endorsed by our in-house Hospitality Advisory Board (HAB) that is actively supporting our students’ educational journey through continuously improved syllabus, significant industry inputs, best practices in the industry, and analysis of the future trends. In addition to that, students are richly supported with our bespoke training facilities, such as the bar and restaurant training room as well as guest room to help them develop their practical skills.
Gold Standard Service Provider Award in Food and Beverage
In 2018, DIMENSIONS was honoured as the sole recipient of the Gold Service Standard Provider Award in Food and Beverage (F&B) by JobsCentral Learning, Singapore. Adding yet another feather in our cap, this award bears testimony to our successful curricula and effective pedagogical techniques along with our lifelong commitment to educational excellence.
With a rapidly growing presence of catering and F&B enterprises in Singapore, DIMENSIONS’ well-furnished bar and restaurant training room is specifically designed to equip students with the sought-after industry-based knowledge and practical skills through outcome-oriented training sessions, up-to-date and high-quality instructional materials, and vivid demonstrations by our seasoned practitioners to ensure the effectiveness of our training programmes.
Programme Introduction
With the steady increase in international travel, the demand for individuals who are proficient in providing specialised F&B and hospitality services has significantly heightened as well. The Advanced Diploma in Hospitality and F&B Services programme will be of great interest to learners who wish to enrich themselves with in-depth F&B and hospitality-related knowledge.
Consisting of eight (8) months of institutional training, this programme broadens the learners’ competencies and equips them with the necessary experiences and skills to provide excellent customer care, customer-focused leadership, professional F&B services, etc. in hotels, restaurants, and other hospitality establishments.
Upon successful completion of the programme, learners will be awarded the Advanced Diploma in Hospitality and F&B Services by DIMENSIONS International College. The vocational competence acquired through the rigorous curriculum greatly prepares learners for the different facets of the F&B and hospitality sectors.
Objective
- To facilitate learners’ acquisition of a broad range of knowledge and skills applicable to the field of hospitality and F&B operations
- To pave the way for our learners’ future employment in hospitality and tourism establishments
Designed for
- Diploma holders who are keen to gain a wide spectrum of professional knowledge and skills required for supervisory and managerial roles in the hospitality industry.
- Existing hotel operations managers, catering managers, sommeliers, restaurant managers, reservations managers, guest services executives, etc. who desire to hone their skills and deepen their expertise.
Course Structure
Advanced Diploma in Hospitality and F&B Services (8 months) consists of 8 modules.
Course Outline
- Outline for Customer Service
This module focuses on the introduction of the principles and objectives of customer service. Students will develop an understanding of service culture and quality service in the hospitality context.
- Outline for Food Service Management
This aims to provide an in-depth understanding of restaurant operations with the main focus on food service department. It will examine the role and functions of restaurant operations in facilitating efficient and effective operations serving food responsibly.
- Outline for Food and Beverage Operation
The module introduces the learners to the practical aspects of food and beverage production and service. It will develop students’ understanding of a range of food and beverage production and service systems. Learners will undertake an investigation of staffing implications and the importance of cost controls and the development of recipes and menus.
- Outline for Personal and Professional Development
This module intends to help students to become an effective, confident, and self-directed person. Hence, students will have confidence and professional skills to aspire for their personal and career growth.
- Outline for Marketing
The aim of this module is to provide learners with the knowledge and skills relating to the fundamental concepts and principles that underpin the marketing process and activities in business organisations.
- Outline for Financial Accounting
The module equips students with knowledge of the essential accounting concepts, theories and systems of preparing and generating related financial statements. Successful students will be able to interpret and analyse the essential account and financial data, the financial health such as the liquidity, solvency and profitability of the company, and information supporting day-to-day business operations and decisions.
- Outline for Managing Information and Technology
The aims of the module are to introduce students to the roles and functions of management information systems in a business operation and introduce them to the techniques for the effective collection, storage and analysis of data for effective decision-making process via electronic and paper-based communication. It will require the students to develop practical applications as well as the ability to recommend how MIS should be used in business as a competitive advantage. Students will also be exposed to the technical aspects of data management.
- Outline for F&B Costing and Budgeting
This aims to provide an in depth understanding of concepts and applications related to food and beverage costing and the preparation of budgets with the main focus on food and beverage department.
Scope of Study
Principles, theories and cases studies related to food & beverage and hospitality services
Delivery Mode
Lectures and tutorials
Commencement Date/Intakes
Click here to check the dates of Programme Intake for 2024
Click here to check the dates of Programme Intake for 2025
DIMENSIONS reserves the right to change the intakes at any time without prior notice.
Course Fees
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Full-time
1. | Application Fee (Non-refundable and non-transferable) |
:S$ |
500.00 |
2. | Tuition Fee |
:S$ |
7,500.00 |
3. | Administrative Fee |
:S$ |
535.00 |
4. | Examination Fee |
:S$ |
600.00 |
5. | Course Material |
:S$ |
400.00 |
6. | Uniform |
:S$ |
200.00 |
7. | Medical Check-Up Fee |
:S$ |
60.00 |
8. | International Student Management Fee |
:S$ |
500.00 |
9. | ICA Processing and Student’s Pass Fee |
:S$ |
135.00 |
9% GST |
:S$ |
938.70 |
|
TOTAL |
:S$ |
11,368.70 |
Part-time
1. | Application Fee (Non-refundable and non-transferable) |
:S$ |
100.00 |
2. | Tuition Fee |
:S$ |
7,500.00 |
3. | Administrative Fee |
:S$ |
500.00 |
4. | Examination Fee |
:S$ |
300.00 |
5. | Course Material |
:S$ |
500.00 |
6. | Uniform |
:S$ |
200.00 |
9% GST |
:S$ |
819.00 |
|
TOTAL |
:S$ |
9,919.00 |
Please click here for more information on the fees which are likely to be incurred during the students’ course of study. Students are expected to pay for the stipulated fee(s) incurred, if necessary.
Note 1: | All miscellaneous fees are inclusive of 9% GST. |
Note 2: | Total course fees paid (except application fee and GST) by students are protected under the Fee Protection Scheme (FPS). |
Note 3: | All students must sign the Advisory Note to Student before signing the Standard PEI-Student Contract. |
Note 4: | The Standard PEI-Student Contract must be signed by the student prior to making course fees payments to DIMENSIONS. |
Note 5: | Course materials include, but are not limited to lecture notes, e-books, online resources (including the Turnitin system and portals) and any other materials used for instruction in a course. |
Note 6: | The course fees shown above are effective from 1st April 2024. DIMENSIONS reserves the right to make necessary amendments to the course fees without prior notice. |
Payment Mode
For more information on Payment Mode, please click here.
For more information on Fee Protection Scheme (FPS), please click here.
For further details, please contact your Admissions Officer at 6334 0600.
Duration
8 months of Institutional Training with the schedule and session sequence set according to the Scheme of Work.
Maximum Candidature Period
Student is not allowed to retake the course and/or request for a refund in the event if he/she fails to complete the programme within the maximum candidature period.
Opportunities for Further Education
Students may consider pursuing a Bachelor of Arts with Honours in International Hospitality Management or other options within this field of study.
Entry Requirements
Academic Level: Completion of DIMENSIONS’ Diploma in Food and Beverage Operations or DIMENSIONS’ Diploma in Hospitality Services or other Diploma of related disciplines or its equivalent.
English Proficiency: At least IELTS 5.5 or CAE Level 4 or pass the English Proficiency Test at equivalent level conducted by DIMENSIONS. English proficiency may be considered to have been met and an IELTS score may not be required if applicant possesses a highest qualification where English was the sole medium of instruction.
Class Periods
Full-time
Monday to Friday: 8.30am - 11.30am and/or 12.15pm - 3.15pm and/or 3.30pm - 6.30pm
3 hours per session. All specific programme schedules will be reflected in the timetable.
Part-time
Weekday (Monday to Friday)
Sessions will be held in the evening
and/or
Weekend (Saturday and/or Sunday)
Sessions will be conducted within 9.00am to 6.00pm
3 hours per session. All specific programme schedules will be reflected in the timetable.
Examination Period
At the end of each module
Assessment Methods
Combination of assignments and examinations
Assessment Grading Criteria
Module Name | Assessment Methods (Weighting) |
Customer Service | Assignment (70%) Examination (30%) |
Managing Information and Technology | Assignment (70%) Examination (30%) |
Food and Beverage Operation | Assignment (70%) Practical Assessment (30%) |
Personal and Professional Development | Assignment (70%) Examination (30%) |
Marketing | Assignment (70%) Examination (30%) |
Financial Accounting | Assignment (70%) Examination (30%) |
Food Service Management | Assignment (70%) Examination (30%) |
F&B Costing and Budgeting | Assignment (70%) Examination (30%) |
Grading Criteria
A: (80 marks and above)
B: (70 – 79 marks)
C: (60 – 69 marks)
D: (50 – 59 marks)
F: Fail (49 marks and below)
Note:
- A student who fails with average mark less than 30 is required to retake the module.
- A student who fails more than half of the total number of modules is required to retake the whole course.
Qualification Award
Advanced Diploma in Hospitality and F&B Services awarded by DIMENSIONS International College
Graduation Requirements
A “Pass” in all assignments and examinationsTeacher – Student Ratio
Average teacher-student ratio is 1:35
Note: The number of students in the classroom is subject to the maximum seating capacity.
Note 1: | International Student must achieve at least 90% attendance rate (ICA Requirement). |
Note 2: | International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement). |
Note 3: | Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA. |
Note 4: | In the first week of studies, an induction session will be conducted. The students will be briefed by the Academic Staff on full details of the course including scheme of work, timetable, assessments and grading, assessment and exam dates and venue and many other academic matters. |
Note 5: | DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy). |
Note 6: | Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations. |