Diploma in Hospitality Services

Full-Time | Part-Time

Quick Info

Course Code

DEG-696

 

Duration

6 months Industrial Training

6 months Industrial Attachment

 

Intake

January, March, May, July, September and November

 

Awarded By

DIMENSIONS International College

Overview
Course Structure
Entry Requirements
Assessment
Contact

Why Study Hospitality Services at DIMENSIONS?

Best Private Education Institution Award in Hospitality and Tourism

 

As a second-time recipient of the prestigious and highly coveted Best Private Education Institution Award in Hospitality and Tourism – JobsCentral Learning Training & Education Development (T.E.D.) Awards (2017 and 2018), it bears ample testimony to our pedagogical excellence and the remarkable quality in the effective delivery of our Hospitality and Tourism programmes.

 

DIMENSIONS’ Hospitality and Tourism programmes are officially endorsed by our in-house Hospitality Advisory Board (HAB) that is actively supporting our students’ educational journey through continuously improved syllabus, significant industry inputs, best practices in the industry, and analysis of the future trends. In addition to that, students are richly supported with our bespoke training facilities, such as the bar and restaurant training room as well as guest room to help them develop their practical skills.

Programme Introduction

Join us at the School of Hospitality as we bring together the best of both worlds in hospitality and food and beverage. Our Diploma in Hospitality Services is designed to prepare students to work in hospitality and food & beverage industries by providing them with the essential knowledge and developing their practical skills in respect of hospitality services and F&B operations through both institutional and internship training. Upon completion, successful students should be confident of being professional and functioning practitioners in relevant areas of employment.

 

Upon successful completion of the course, including the Industrial Attachment module, students will be awarded the Diploma in Hospitality Services by DIMENSIONS International College.

 

The programme consists of two components:

I. Theory and practical lessons conducted at DIMENSIONS International College (6 months).
II. Industrial Attachment (IA)*. Students will be trained at hotels, resorts, country clubs or restaurants (6 months).

Objective

To prepare students to work in hospitality and food & beverage industries by providing them with the essential knowledge and developing their practical skills in respect of hospitality services and F&B operations.

Designed for

  • Those who seek opportunities to explore a range of guest services in the hospitality industry
  • Aspiring professionals who are keen to work in the food and beverage sector, including tourism sector, restaurants and bars.

Course Structure

Diploma in Hospitality Services consists of 7 modules.

Course Outline

  • Outline for Hygiene, Safety and Security in the Hospitality Industry
  • Outline for Restaurant Operations
  • Outline for Food and Beverage Operations
  • Outline for Front Office Operations
  • Outline for Housekeeping Operations
  • Outline for Customer Service in the Hospitality Industry
  • Outline for Internship / Industrial Attachment*

*Internship / Industrial Attachment (IA) will be arranged for qualified students. Students must satisfy the following pre-qualifying requirements prior to the school’s arrangement for their Internship / IA posting:

A. Students must be at least 18 years old at the time of the IA posting
B. Complete all the practical and theory lessons
C. Achieve at least an attendance rate of 90%
D. Pass the Interview and Screening Test (comprising technical test and performance test)

 

Scope of Study

Principles, theories and case studies related to hospitality services and food and beverage operations.

Delivery Mode

Lectures, tutorials and practical

Commencement Date/Intakes

Click here to check the dates of Programme Intake for 2024
Click here to check the dates of Programme Intake for 2025
DIMENSIONS reserves the right to change the intakes at any time without prior notice.

Course Fees

Full-time

1. Application Fee (Non-refundable and non-transferable)

:S$

500.00

2. Tuition Fee

:S$

8,500.00

3. Administrative Fee

:S$

535.00

4. Examination Fee

:S$

600.00

5. Course Material

:S$

400.00

6. Uniform

:S$

200.00

7. Medical Check-Up Fee

:S$

60.00

8. International Student Management Fee

:S$

500.00

9. ICA Processing and Student’s Pass Fee

:S$

135.00

9% GST

:S$

1,028.70

TOTAL

:S$

12,458.70

Part-time

1. Application Fee (Non-refundable and non-transferable)

:S$

100.00

2. Tuition Fee

:S$

8,500.00

3. Administrative Fee

:S$

500.00

4. Examination Fee

:S$

300.00

5. Course Material

:S$

500.00

6. Uniform

:S$

200.00

9% GST

:S$

909.00

TOTAL

:S$

11,009.00

Please click here for more information on the fees which are likely to be incurred during the students’ course of study. Students are expected to pay for the stipulated fee(s) incurred, if necessary.

Payment Mode

For more information on Payment Mode, please click here.
For more information on Fee Protection Scheme (FPS), please click here.
For further details, please contact your Admissions Officer at 6334 0600.

Duration

6 months Institutional Training and 6 months Industrial Attachment (IA)*
Maximum allowed period for a student to complete the course is 24 months of Institutional Training

Maximum Candidature Period

Student is not allowed to retake the course and/or request for a refund in the event if he/she fails to complete the programme within the maximum candidature period.

Opportunities for Further Education/Career Pathway

Students can look forward to servicing in these industries:

  • Hotels / Resorts / Restaurants / Cafés
  • Travel and Tourism related jobs
  • Service-oriented industry or
  • General hospitality industries

 

Notes:
Foreigner’s application for jobs in Singapore is subject to the approval from the Ministry of Manpower of Singapore (MOM). DIMENSIONS DOES NOT GUARANTEE any success rate of approval.

Entry Requirements

Academic Level:

Local students GCE ‘O’ level with at least 1 subject pass or other Level 2 qualification.
International students Equivalent to Year 10 from the respective home country of the applicant. 9 years of formal education will be considered if it is equivalent to official completion of High School or secondary education in the country of origin. Other private or foreign qualifications will be assessed on case-by-case basis.

 

English Proficiency: At least IELTS 5.0 or CAE Level 4 or pass the English Proficiency Test at equivalent level conducted by DIMENSIONS. English proficiency may be considered to have been met and an IELTS score may not be required if applicant possesses a highest qualification where English was the sole medium of instruction.

Class Periods

Full-time

Monday to Friday: 8.30am - 11.30am and/or 12.15pm - 3.15pm and/or 3.30pm - 6.30pm

3 hours per session. All specific programme schedules will be reflected in the timetable.

Part-time

Weekday (Monday to Friday)
Sessions will be held in the evening

and/or

Weekend (Saturday and/or Sunday)
Sessions will be conducted within 9.00am to 6.00pm

3 hours per session. All specific programme schedules will be reflected in the timetable.

Examination Period

End of each module

Assessment Methods

Formative: On-going knowledge and skills evaluation throughout the training period.
Summative: Test / Assignment / Practical performance in varied weighting of each module.

Assessment Weighting

Modules

Assessment Methods (Weighting)

Hygiene, Safety and Security in the Hospitality Industry Theory Assessment (50%); Practical Assessment (50%)
Restaurant Operations Theory Assessment (30%); Practical Assessment (70%)
Food and Beverage Operations Practical Assessment (100%)
Front Office Operations Theory Assessment (50%); Practical Assessment (50%)
Housekeeping Operations Theory Assessment (50%); Practical Assessment (50%)
Customer Service in the Hospitality Industry Theory Assessment (70%); Practical Assessment (30%)
Internship / Industrial Attachment* Practical Performance (100%)

Assessment Grading Criteria

For Theory Assessment:
A : (80 marks and above)
B : (70 – 79 marks)
C : (60 – 69 marks)
D : (50 – 59 marks)
F : Fail (49 marks and below)

For Practical Assessment:
C- Competent (Pass)
NYC- Not Yet Competent (Fail)

Note:

  • A student who fails with average mark less than 30 is required to retake the module.
  • A student who fails more than half of the total number of modules is required to retake the whole course.

Qualification Award

Diploma in Hospitality Services awarded by DIMENSIONS International College

Graduation Requirements

A “Pass” in all modules, including Internship / Industrial Attachment*.
Students who have passed all the theoretical modules under the institutional training but fail in Industrial Attachment/Research Project can only be entitled to the award, Certificate in Hospitality Services.

Teacher – Student Ratio

Average teacher-student ratio is 1:35
Note: The number of students in the classroom is subject to the maximum seating capacity.



    In reference to Personal Data Protection Act 2012, DIMENSIONS recognizes the importance of the information you share with us. By submitting your personal details, you acknowledge the consent given to DIMENSIONS to contact you regarding your enquiry.

    Note 1: International Student must achieve at least 90% attendance rate (ICA Requirement).
    Note 2: International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement).
    Note 3: Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA.
    Note 4: In the first week of studies, an induction session will be conducted. The students will be briefed by the Academic Staff on full details of the course including scheme of work, timetable, assessments and grading, assessment and exam dates and venue and many other academic matters.
    Note 5: DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy).
    Note 6: Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.