Our Commitment

Our Commitment to Quality
Our Services Quality Target

DIMENSIONS International College (DIMENSIONS) stands out as an up-and-coming education institute with a long-term view of providing quality education to international students in Singapore. We believe in the virtues of discovery through learning and are confident that if you take this journey with us, you will find your inspiration in learning here and experience an enriching, satisfying and most of all, a holistic learning journey.

 

DIMENSIONS is a private education institute (founded in 1980) in Singapore with links to universities and their school of business from UK. We are currently located at three campuses. Our comprehensive facilities will ensure an enriching teaching and learning environment.

 

We have a large faculty of full-time and part-time lecturers who deliver lessons according to plans to more than 3,000 enrolled students annually. With an international mix of students, you will experience a diverse cultural mix and get to share their different studying methods to give a multi-approach to learning.

 

Our pool of lecturers is always conscious of making an effort to grow a culture for a healthy exchange of teaching ideologies to enhance the learning experience of our students. We maintain an average teacher-student ratio up to 1:40, and we are confident in providing a conducive learning environment for our students.

 

Our school alumni continue to keep in touch with our graduates who have entered the workforce or a tertiary institution. The graduates return to DIMENSIONS to attend a myriad of programmes to stay connected – in the spirit of discovering learning.

 

We will continue to provide education pathways that will allow our students to advance their education to degree, post graduate and MBA levels right here with us.

 

The DIMENSIONS brand name is beginning to be recognized for its commitment to service excellence. These initiatives will put us alongside other established private education institutions in Singapore:

  • Subject lecturers to selection criteria
  • Developing course curriculum that are current and relevant

As a SSG/CPE registered and 4 Years EduTrust-certified college, we make a commitment to you: to bring quality education and an all-round administration support to you so that your student life with us will be managed and allow you to achieve your education goals and a more-balanced lifestyle.

 

Type of Requests / Services Response Time
Resolve all Feedback & Complaints Within 21 working days from date of feedback
Approval for Course Transfer Within 4 weeks from transfer application, subject to ICA approval, if applicable.
Process Course Withdrawal Within 4 weeks upon receipt of written request.
Process Refund for Course Withdrawal(if qualified) Within 7 working days
Release of Examination Results Not more than 3 months from the last day of final examination
Appeal on Examination Results Within 4 weeks from receipt of application for DIMENSIONS’ course Within 8 weeks for courses administered by our collaboration institutes